Shipping Details

🐉 Where do we ship from?

All orders are shipped from our warehouse in Melbourne, Australia.
Orders are dispatched the next business day after payment is confirmed.
As soon as your order ships, you’ll receive a tracking number.

🇦🇺 AUSTRALIA

Regular Post 

• Metro: 2–5 business days

• Regional: 3–7 business days

Express Post

• Metro: 1–2 business days

• Regional: 2–3 business days

Express is the fastest option available. If you need it ASAP, choose Express at checkout.

🌍 INTERNATIONAL SHIPPING

We ship worldwide.
Delivery times vary by country and local postal services.

All international orders are fully tracked.

🇳🇿 NEW ZEALAND

• Standard: 5–10 business days

• Express: 3–6 business days

Fastest lane from Australia. NZ orders typically land quick.

🇺🇸 UNITED STATES

• Standard: 7–14 business days

• Express: 4–8 business days

Express is recommended if ordering during sale periods or gifting.

Note USA orders come with Tarriffs included.

🇬🇧 UNITED KINGDOM

• Standard: 8–16 business days

• Express: 5–10 business days

UK customs may add VAT or clearance fees — this is normal.

🌐 REST OF WORLD

• Standard: 10–20 business days

• Express: 6–12 business days

Delivery times can vary depending on your local postal network.

🔥 Customs & Duties

Customs, VAT, and import fees are typically not included in shipping prices. Except for our US customers US orders are tarriffs included.
These are charged by local authorities and are the responsibility of the customer.

We don’t collect these fees — they’re set by your country’s regulations.

🦴 Notes

• Delivery estimates do not include weekends or holidays

• Once an order is shipped, the carrier controls the delivery speed

• Remote or rural areas may take a little longer